Our Process

#1 The Hearing Evaluation

A well-conducted hearing evaluation is the foundation of a successful hearing instrument fitting. At this hour-long appointment, we will begin by learning more about you, your hearing difficulties, and overall health history. After a physical examination of your ears, we will go into one of our spacious, sound-treated rooms and begin the audiological evaluation. This evaluation will help us to understand the nature and severity of your hearing loss, as well as reveal possible underlying medical conditions which should be addressed by either your primary care provider or an ENT (a doctor who specializes in Ear, Nose, and Throat pathologies).

Our practice invests in high-end, precision equipment to ensure that your hearing test is accurate. We enjoy an excellent reputation with area physicians and are diligent in providing you with the information you need to make informed decisions. Should we observe anything of concern in our examination of your ear, or in your evaluation results, we will collaborate with appropriate medical professionals to ensure your health needs are met in a timely and professional manner.

Regardless of the outcome of this appointment, you and your primary care physician should expect to receive from us a detailed report of your results with any recommendations we feel are appropriate to best meet your hearing needs. You should never feel pressured to make a decision to purchase a hearing device at this appointment. Our primary goal in this important first step is to help you to understand your hearing loss and what options may be available to you to improve your quality of life.

#2 Introduction to Hearing Devices

There is a wide array of hearing devices on the market, so how do we choose the right one for you? First, we have a conversation about what your needs are. Are you afraid your hearing aids may be visible to those around you? Would you like to stream audio from your iPhone or iPad directly into your hearing aids? We take your personal preferences into consideration, as well as the requirements of your hearing loss, and will make a few solid recommendations that serve as a good starting point.

At our discretion, we may opt to set you up with a pair of demo hearing devices to measure the actual requirements of your lifestyle. The data-logging feature in modern hearing instruments measures your daily exposure to different kinds of noises, such as speech in noise, loud noises or quiet, to name a few. It stores all of this information inside the hearing aid which allows us to read the data at your next appointment. This information is helpful in determining the appropriate level of technology to meet your actual needs, however, the decision is ultimately yours.

We work with most of the “Big Six” hearing instrument manufacturers in the world to be sure we are continually offering the best products for your individual needs. Our staff is well-versed in all things hearing related and we enjoy being a resource to the hearing impaired community.
Remember, our primary goal is that you end up with a hearing device you are happy with. It should fit well, suit your needs, and fit your budget.

#3 Finding the Perfect Fit

Once we decide on the hearing instrument that is right for you, we need to make sure it is comfortable and sounds good, but this generally takes a bit of time. Fine-tuning appointments don’t take very long (15-30 minutes), but they are the most important part of the process. Oftentimes, hearing loss has gone undiagnosed or untreated for several years, sometimes even decades. Reintroducing sounds so that they seem normal can take several weeks, and for some, several months, but the effort is worth it and we work with you every step of the way.

At the first fitting appointment, we give you a full introduction to wearing and caring for your hearing instruments, discuss how they work and run a few calibrations in our fitting software to make sure we arrive at a good starting point. Our goal with this first, hour-long appointment is to make sure you understand our process, the importance of each step we take in addressing your loss, and how to use your hearing aids. Learning how to hear again takes a bit of time and patience, but like anything, persistence pays off.

The next 2-3 follow-up visits, we will continue to increase the volume on your hearing instruments (or turn them down) so that we can maximize your hearing potential. While you are wearing your hearing instruments, your brain is hard at work, normalizing the world around you. After each fine-tuning appointment, you may find it takes a day or so to get used to the new settings. This should be viewed as progress!

At our final fitting appointment we may run a verification of your hearing instruments or conduct a bit of further testing in our sound booth to make sure we have reached our targets. We want you hearing your best and have the equipment on site to do help you do just that.

We encourage curiosity and feedback during this process. We are available to answer your questions by phone, email, or in person if something should come up which concerns you.

#4 Follow-Up Care

At your final follow-up fitting appointment, we will set another appointment to check in on your progress. Oftentimes we make this appointment for four to six weeks after your final follow-up. At this appointment, we will make sure you understand how to care for your hearing instruments and give them a thorough cleaning with our specialized equipment. Keeping your hearing aids clean is very easy and is like changing the oil in your car – proper maintenance keeps everything working optimally for years to come. We provide you with all of the tools you need to take care of your hearing aids at home, but we are always a phone call or a visit away if you need a refresher or a bit of extra help.

We prefer to keep most of our clients on a 90-day clean and check rotation, however, some hearing aids need a bit more attention than others. We adjust your schedule as necessary so that your hearing aids are reliable and in good working condition.